Patients - Satisfaction Survey

Thank you for taking the time to complete our survey. Your opinion counts! Feedback and comments from our patients helps guide us to enhance our services.

Please fill out the patient satisfaction survey and let us know how your experience has been and offer any suggestions to help improve our service:

All responses are anonymous, your name, phone number and email address will remain confidential and not be used for any other purpose than to assist in evaluating and enhancing our services. If you would like for us to contact you to discuss your comments and further share your experiences with our team, please provide your contact information below.

Patient Satisfaction Survey

* Fields in RED are required.

First Name:

Last Name:

Email:

Phone:

Pharmacy Services

1
The pharmacy team at SpecialtyScripts are courteous and helpful:
Strongly Disagree Disagree Neutral
Agree Strongly Agree
2
The Pharmacist answered your medication questions in easy to understand terms.
Strongly Disagree Disagree Neutral
Agree Strongly Agree
3
I was informed of possible side effects caused by my medication(s).
Strongly Disagree Disagree Neutral
Agree Strongly Agree
4
The pharmacy was helpful explaining my insurance benefits and resolving any insurance issues.
Strongly Disagree Disagree Neutral
Agree Strongly Agree
5
The refill reminder program has helped me avoid running out of my medications.
Strongly Disagree Disagree Neutral
Agree Strongly Agree

Delivery Service

6
The pharmacy delivered my medications on time and in good condition.
Strongly Disagree Disagree Neutral
Agree Strongly Agree
7
Our delivery person was courteous and helpful.
Strongly Disagree Disagree Neutral
Agree Strongly Agree
8
Federal Express delivered your medications on time and the package was sealed.
Strongly Disagree Disagree Neutral
Agree Strongly Agree

Overall Satisfaction

9
The service is superior compared to other Pharmacies I have used.
Strongly Disagree Disagree Neutral
Agree Strongly Agree
10
SpecialtyScripts has helped you better manage your health condition.
Strongly Disagree Disagree Neutral
Agree Strongly Agree
11
What else can we offer to help you:
12
Additional comments and suggestions:
13
Would you like for us to contact you regarding your survey?
Yes No
If yes, what is the preferred method of contact?
Phone Email

 

Gold Seal
SpecialtyScripts Pharmacy has earned the Joint Commission's Gold Seal of Approval

Privacy Notice | Terms of Use | HIPAA Notice | Site Map

Copyright © 2006. SpecialtyScripts Pharmacy 187 Plymouth Avenue, Bldg 8, 1st Floor, Fall River, MA 02721 Phone: 1.800.833.5002 Fax: 1.800.833.4351

Boston Web Design and Branding by Brand Identity Guru