Physicians - Satisfaction
On a bi-annual basis, we perform a survey of physicians to insure we are meeting the needs of our referral sources and to glean suggestions to enhance our service model through our continuous quality improvement initiatives. Measuring physician satisfaction is key to our success and our customer service survey scores confirm our commitment to our patients.
- 1
- The SpecialtyScripts Pharmacy team was courteous and helpful.
- 97% of the physicians surveyed strongly agreed that SpecialtyScripts Pharmacy team was courteous and helpful.
- 2
- SpecialtyScripts Pharmacy has helped my patients improve their adherence with the refill reminder program and care coordination.
- 84% of the physicians surveyed strongly agreed that SpecialtyScripts Pharmacy helped their patients improve their adherence with the refill reminder program and care coordination.
- 3
- I would prefer to work with SpecialtyScripts Pharmacy as the preferred specialty pharmacy contracted with an insurance payer.
- 88% of the physicians surveyed strongly agreed that they would prefer to work with SpecialtyScripts Pharmacy as the preferred specialty pharmacy contracted with an insurance payer.
- 4
- SpecialtyScripts Pharmacy makes my job easier.
- 91% of the physicians strongly agreed that SpecialtyScripts Pharmacy makes their job easier.
The above satisfaction percentages were taken from 2005 patient satisfaction surveys.
